We are an online business so were are open 24 hours a day. Send your orders on our website and we will take it from there.
We are located in Sheboygan Wisconsin serving all of United States of America.
What if I purchased something, and now it's on special?
The prices listed on the Wisconsin Cheese Cutting Supply web site are current as long as they are displayed and are subject to change at our discretion. I have sales and special promotional codes for certain items about which we notify our customers with our e-mail newsletters. I cannot be responsible for e-mail that does not reach a recipient because of spam filters or any other reason.
In reference to credit card processing, I take fraud very seriously. It is a violation of State and Federal law to place orders under a false name or with an invalid credit card number. Attempts at fraudulent ordering will be prosecuted to the fullest extent of the law. Both the FBI and the US Secret Service have advanced methods to identify the time, location and origination of Internet transactions, and have assumed responsibility for investigating Internet fraud cases.
Your browser and Wisconsin Cheese Cutting Supply secure server work together to encrypt your credit card information during transmission, ensuring that transactions stay private and protected. Wisconsin Cheese Cutting Supply guarantees the safety of your credit card information in the following manner: if any unauthorized use of your credit card occurs as a result of your credit card purchase from Wisconsin Cheese Cutting Supply, simply notify your credit card provider in accordance with its reporting rules and procedures.
Yes, you may order replacement wires directly from our site. Please note that replacement wires are available in several lengths. The proper length for your cheese slicer can be determined by measuring the length of the cutting slot on your board.
Spare wires are available for $1.50 to $3.00 depending on the model. To ensure excellent customer service, please enclose a note describing the manufacturer, if known, type of cheese slicer, dimensions, and type of handle.
If you can identify the type of wire you need from the chart on our Order Spare Wires page, please identify the wire you need by its item number.
Many of the items I sell are only available to us in limited quantities. I make every effort to update my Web site to reflect out of stock conditions, but it is possible that an item you purchase at Wisconsin Cheese Cutting Supply is on back order. In that event, I customarily ship as much of the order as possible and ship the back-ordered item as it becomes available unless the customer requests that all items are sent together. In case an item is discontinued by the manufacturer, I will contact to you arrange for a comparable item to be substituted.
Wisconsin Cheese Cutting Supply makes every effort to maintain 99.9% system availability. In instances where I do experience technical difficulties, I am not responsible for orders that are not processed or accepted.
You will receive notification autmatically if your order was successful.
Wisconsin Cheese Cutting Supply accepts VISA, MasterCard, Discover, American Express, PayPal, and check/money order. You may submit your order via Internet or phone-in orders. I ship to addresses within the United States and charge 5.5% sales tax to residents of Wisconsin.
Return Policy
Any item(s) that you deem unsatisfactory will be replaced or refunded upon your request, as long as you let us know the details of the problem within 5 business days of having received your order. We feel this is a fair return policy and we reserve the right change as needed. If the product is damaged or defective, contact us for a return merchandise procedure, and I will replace the item with a new one in perfect condition. If you change your mind about a product, or wish to return it for any reason other than damage or defect, I will be happy to refund the cost of that product or exchange it for another, but you must pay for postage to ship it back to Wisconsin Cheese Cutting Supply.